Privacy Policy

Last Updated: 01/07/2025

Welcome to SmartStudentVisit.rw (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform and services.

1. Information We Collect

a) Information You Provide Directly

Parent/guardian name
Student name
School name
Contact number
Reason for visit or pickup
Preferred date and time of visit/pickup
Any additional notes you choose to include

b) Automatically Collected Data

IP address
Browser type
Device information
Pages visited
Date and time of access

2. How We Use Your Information

We use your information to:

Process and forward your visit/pickup requests to the appropriate school
Notify you via SMS or email about the status of your request
Maintain audit logs for child safety and school verification
Improve platform reliability, security, and performance

3. Who We Share Your Information With

Selected School: To review and act upon visit and pickup requests.
Technical Service Providers: Secure cloud infrastructure, SMS gateways, and telecommunications partners.
Law Enforcement & Regulators: Only if required by applicable Rwandan law.

4. Data Security

We implement industry-standard encryption, SSL transmission, and strict access controls to safeguard your data from unauthorized access or disclosure.

5. Data Retention

We retain visit and pickup logs only as long as necessary to satisfy operational requirements and educational compliance guidelines.

6. Cookies

We use minimal session cookies to remember language preferences and maintain active sessions.

7. Your Rights

Under Rwandan data protection legislation, you have the right to inspect, correct, or request deletion of inaccurate personal data.

To exercise these rights, please contact our privacy officer at info@smartstudentvisit.rw.

8. Contact Us

For questions or feedback regarding this policy:

SmartStudentVisit.rw
Email: info@smartstudentvisit.rw
Phone: +250 791 904 250